How to Recover Power Pack (Android)

If you purchased the StrongLifts Power Pack in the past:

  • You will continue to have access to all Power Pack features (warmup, plate calculator, adding exercises, creating exercises). 
  • You will continue to have access to all Power Pack features *even* f you don't upgrade to StrongLifts Pro
  • You will continue to have access to all Power Pack features  *even* if you upgrade to Pro, don't like it, and then cancel. 
  • You will continue to have access to all Power Pack features *even* when you upgrade to StrongLifts v3
  • => We will NOT remove the Power Pack features from you. You do not have to pay for them again.

You can easily recover your Power Pack purchase by going to settings - subscription - it will say "Power Pack Lifetime access". If this doesn't work, email me at support@stronglifts.com

If Power Pack Stops Working

StrongLifts checks the main Google Play account setup on your phone, and if it finds a purchase, unlocks the Power Pack features. So make sure the main Google Play account is the one you purchased with.

  1. Install the latest version of Google Play and related apps - https://play.google.com/store/apps/details?id=com.google.android.gms&hl=en
  2. Double-check you purchased with this Google account. Check your order history here - https://support.google.com/googleplay/answer/2850369?hl=en
  3. Set the account you purchased with as main account. See "switch accounts" here - https://support.google.com/googleplay/answer/2521798?hl=en
  4. Restart your phone, check if the Power Pack features work now.
  5. Delete secondary Google Play accounts. Some people say they cause conflicts. Delete them so you only the Google Play account you used to purchase shows. See - https://support.google.com/googleplay/answer/2521798?hl=en You may have to restart your
  6. Make sure you use official, unrooted Android software. We don't support rooted device.
  7. Make sure nothing is blocking the connection with Google Play. StrongLifts needs to talk with Google Play to check that you purchased.

If none of this works, there may be a problem with your Google account. Try to contact Google directly. Link   https://support.google.com/googleplay/answer/113410?hl=en